Community Manager Resume Example (+ Job Description)

If only the brands knew how much you could grow their business and customer base…

That’s the point—A community manager resume that doesn’t properly display your experience and skill set is the #1 reason you’re not getting hired. “Manager” is in the title, but since you don’t need 15 years of experience to land a job, competition is tough and numerous. But with our advice, you’ll know precisely how to beat all of them.

This guide will show you: 

• A community manager resume example better than 9 out of 10 other resumes.
• How to write a community manager resume that will land you more interviews.
• Tips and examples of how to put skills and achievements on a community manager resume.
• How to describe your experience on a resume for a community manager to get any job you want.

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Community Manager Resume Example

1. Pick a Proper Community Manager Resume Format

A community manager oversees and engages with a brand’s online community through social media, forums, or other platforms. To win over recruiters, your community manager resume must highlight your ability to nurture relationships, create content, and handle crises.

Like your community, your resume has to be more than just the sum of its parts.

If your resume parts are disjointed, like poorly prepared community guidelines, nobody will believe you can get a grip over an entire group.

Take a few moments to fix your resume formatting:

• Stick with the classic reverse-chronological resume format to show your experience in a way that won’t confuse the recruiter; amaze them instead.
• Pay attention to your resume’s overall design, too. All the little parts, like resume margins, resume font choice, and spacing, matter more than you believe.
• Put your updated contact information at the top.
• PDF resumes offer a better format overall, so if they don’t consider sending one a TOS violation, go for it! Otherwise, you’ll have to go with a resume in a Word format.
• Consider using some of the best resume templates to make your life easier.

Read more: What Is the Optimal Resume Length

2. Write a Community Manager Resume Objective or Summary

Each community has a distinct vibe, culture, and norms. And throughout the recruitment process, you won’t get to do an entire AMA to prove you fit right in. Nope, you only get about 7 seconds. That’s less than you would have hoped for.

Don’t worry, you can get around that. A resume profile is a sneaky way to build some positive engagement with the recruiter, kind of like sliding into their DM’s. Essentially, it’s an introductory statement used on your resume to showcase your noteworthy career points. 

There are two types of profiles: resume summaries and resume objectives:

• Write an attention-grabbing resume summary if you have 2+ years in community management. Include some impressive achievements from your career so far to really stand out from the competition.
• And, if you haven’t had the chance to manage a community or have no experience at all, opt for a resume objective instead. Focus on the transferable skills you bring to the table and why they make you a perfect fit, capable of aptly meeting the community’s needs.

Read more: Best Examples of Resume Opening Statements

3. Demonstrate Your Experience with a Community Manager Job Description

A well-written work experience section is the key. Why? It helps the recruiter decide if you’re worth a damn or if you’ll post memes on their official profile.

Here’s how to properly describe your duties and responsibilities:

• Include important details like your job title, the company name, years spent working there, and 5-6 bullet points describing your most important duties.
• Don’t just list boring descriptions like “managed social media accounts” or “created content.” That won’t get you any engagement.
• Use action words and include numbers to showcase your achievements. It sounds and looks infinitely better, shows actual impact, and implies you already know how to get results independently.

Pro Tip: Just like every community is unique, every job application should be tailored to the position you're applying for. Research the company and look through the job posting to find what they need.

4. Write the Education Section of Your Community Manager Resume

A degree in your field is not a necessity. It’s more of a nice-to-have. Still—Employers will expect to see education on your resume. Better learn how to do it correctly:

• Been in the industry for more than 5 years? List your school name, location, degree and graduation year.
• Just starting out? Jazz it up with extras such as relevant coursework, academic achievements, extracurricular activities, or diploma honors.
• Finished a university/college degree? Omit high school on your resume. Otherwise, stick it below the academic stage you’re finishing at the moment.

Pro Tip: Putting a GPA on your resume only makes sense if it is 3.5 or above. Numbers are good only if they impress.

5. Demonstrate the Skills They Need to See on a Community Manager Resume

A killer skills section on your community manager resume might just be what convinces them you’re the key to building a robust community for their brand. But keep in mind: less is sometimes more. Throwing out every resume buzzword you can think of may backfire, and straight-up lying on your resume about your skills can make you the viral sensation of the week among office gossipers.

Follow these steps for a perfect skills section:

• Study the job description and pick out keywords that highlight the skills and qualities they're looking for in a candidate.
• Make a master list of your soft, hard, and technical skills to get a nice overview of what you offer.
• Match your skills to the keywords from the job description. This way, you can showcase your strengths while also making sure you're hitting all the right notes with the hiring manager.

Take a look at this handy list of excellent community manager skills:

Great Community Manager Skills to Have

• Social media management
• Community engagement
• Crisis management
• Content creation
• Copywriting
• Project management
• Customer service skills
• Data analysis
• Public speaking
• Strategic planning
• Relationship building
• Empathy
• Creative thinking
• CRM/CMS platforms
• Google Trends
• Active listening
• User research
• Brand management
• SEO optimization
• Graphic design
• Writing skills
• Email marketing
• Event planning
• Analytics tracking

It shouldn’t come as a surprise that social media management tops the list. Over 70% of American citizens use social media regularly, and a big part of a community manager’s job takes place online.

Read more: What Skills to Put on Your Resume

Creating a resume with our builder is incredibly simple. Follow our step-by-step guide and use content from Certified Professional Resume Writers to have a resume ready in minutes.

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When you’re done, Zety’s resume builder will score your resume and our resume checker will tell you exactly how to make it better.

6. Include Additional Sections on Your Community Manager Resume

Community management is the kind of job that can easily be done remotely. That’s a problem. Remote work appeals to an unbelievably vast number of people. You can expect loads of competition.

You need your community manager resume to stand out among the legions of copy-pasted applications that resemble only the most uninspired social media posts. To do so, add extra sections to your resume. Show some passion, humanity, or extra experience, and you’ll be surprised by what it can achieve.

Think about some of these ideas:

• Personal projects
• Community service or volunteer work
• Awards and achievements
• Programming languages
• Hobbies and interests
• Professional development (courses, workshops, certifications or licenses, etc.)

But don't get carried away, and avoid any big resume blunders, like the ones listed in our article on What Should Not Be Included in a Resume? [15+ Things].

7. Send a Cover Letter Together with Your Community Manager Resume

The consensus is quite unilateral on the topic of cover letters: They are a necessary addition to any application. Too many recruiters reject resumes that don’t come in a neat package bundled with the cover letter. It just looks like a social media post without hashtags.

Here are our cover letter tips and steps to take before sitting down to write your cover letter:

• Choose the right cover letter format to show you know what you’re doing.
• Start off strong with a compelling hook in your cover letter intro paragraph.
• Describe why you’re passionate about the company and its community.
• End the cover letter with a call to action to encourage them to take the next step and schedule an interview. And if you haven't heard back after a week, it's totally okay to follow up—it shows you’re invested in the job, not just spamming their inbox.

Not satisfied? Check out our write-ups on great cover letter examples and all you need to know about cover letters!

Read more: How to Write a Job-Winning Cover Letter

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

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See more cover letter templates and start writing.

Got any questions on how to write a community manager resume? Not sure how best to talk up your management skills, certifications, or work experience? Let’s talk in the comments below, and thanks for reading!

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