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4 Flight Attendant Resume Examples & Templates for 2024

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Flight attendants play a critical role in ensuring passengers' safety, comfort, and well-being during flights. They’re responsible for providing excellent customer service, demonstrating safety procedures, and handling emergencies. Highlighting your skills and experience in a flight attendant resume is essential to demonstrate your ability to potential employers and secure a position in this dynamic profession.

We’ve analyzed over 11 million resumes created using our builder, and we’ve discovered that:

  • Flight attendants typically include an average of 14 skills on their resumes.
  • Among the top skills frequently listed by flight attendants are FAA regulations, teamwork and collaboration, leadership qualities, emergency response coordination, and passenger safety management.
  • Flight attendants tend to create resumes spanning about 2.4 pages in length.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

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Sample resume made with our builder—See more resume examples here.

Flight Attendant Resume Example

Caroline McGee

Flight Attendant

(123) 456-7890

caroline.mcgee@email.com

linkedin.com/in/caroline.mcgee

Summary

Certified flight attendant with 5 years of experience in international flights. Eager to support AeroServ Airways in creating a pleasurable flight experience for the passengers. Proven track record of handling emergency situations. Received SkyWings Airlines' Employee of the Year award in 2024 for first aid procedures and excellent service to all passengers. Eager to help Gold Star Airlines in providing exceptional service to its passengers and increase customer loyalty rates.

Experience

Flight Attendant

SkyWings Airlines, Cranston, RI

June 2021–July 2024

Key Qualifications & Responsibilities

  • Ensured passenger comfort and safety for up to 200 customers per flight.
  • Responded to medical emergencies and security issues.
  • Achieved a 99% customer satisfaction score for friendly service.
  • Briefed passengers on flight safety before each flight.

Key Achievement:

  • Received Employee of the Year award in 2024.

Flight Attendant

AirStar International, Cranston, RI

August 2019–May 2021

Key Qualifications & Responsibilities

  • Managed in-flight sales and achieved a 20% increase in revenue.
  • Assisted passengers with special needs and ensured their comfort.
  • Briefed passengers on flight safety before each flight.

Key Achievement:

  • Commended for handling a medical emergency with composure.

Education

Bachelor in Hospitality Management

Rhode Island College, Providence, RI

September 2015–June 2019

Relevant Extracurricular Activities

  • Volunteered as a mentor for at-risk youth.
  • Served on the student council for two consecutive years.

Academic Achievements:

  • Graduated with honors (Summa cum laude).
  • Awarded scholarship for academic excellence.

Skills

  • Outstanding communication skills in English, Spanish, and French.
  • Ability to work under pressure in challenging environments.
  • Knowledge of emergency procedures and safety protocols.
  • Proficient in MS Office Suite and basic computer troubleshooting.
  • Excellent customer service capacity with exemplary attention to detail.
  • Exceptional organizational and multitasking abilities.

Certifications

  • Certified Flight Attendant, Federal Aviation Administration, 2019
  • Certified in First Aid and CPR, American Red Cross, 2017

Awards

  • 2020, Employee of the Year, SkyWings Airlines

Languages

  • English—Native
  • Spanish—Fluent
  • French—Advanced

Interests

  • Volunteering at a local food bank.
  • Yoga and mindfulness practice.

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Entry-Level / Junior Flight Attendant Resume Example

An entry-level or junior flight attendant is typically new to the field and is gaining experience in providing in-flight service and ensuring passenger safety. They’re eager to learn and contribute to the team while developing their skills. Here's a resume sample for an entry-level flight attendant.

Ava M. Johnson

Flight Attendant

(555) 123-7890

ava.m.johnson@email.com

linkedin.com/in/ava-m-johnson

Objective

Energetic and customer-focused flight attendant seeking employment at SkyHigh Airlines to apply strong communication and service skills in ensuring passenger safety and comfort.Received positive feedback from senior flight attendants for exceptional customer service and attention to detail during training flights.

Experience

Flight Attendant Trainee

FlyHigh Airlines, Los Angeles, CA

March 2023–May 2023

Key Qualifications & Responsibilities

  • Assisted senior flight attendants in preparing the aircraft for boarding, including checking safety equipment and ensuring the cleanliness of the cabin.
  • Greeted passengers, verified boarding passes, and assisted with seating arrangements to ensure a smooth boarding process.
  • Demonstrated safety procedures and emergency protocols, ensuring passengers understood how to use safety equipment.
  • Provided excellent customer service during flights, including serving meals and beverages, addressing passenger inquiries, and handling special requests.
  • Monitored the cabin for any security or safety issues, reporting concerns to senior crew members for prompt resolution.
  • Assisted with disembarking procedures, ensuring passengers exited the aircraft safely and efficiently.

Key Achievement:

  • Received positive feedback from senior flight attendants for exceptional customer service and attention to detail during training flights.

Education

High School Diploma

Los Angeles High School, Los Angeles, CA

September 2018 – June 2022

Skills

  • Customer Service
  • Safety Demonstrations
  • Emergency Protocols
  • Communication
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Team Collaboration

Certifications

  • Basic Flight Attendant Training, Federal Aviation Administration (FAA), 2023

Languages

  • English—Native
  • Spanish—Intermediate

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Middle Flight Attendant Resume Example

A middle-level flight attendant has a few years of experience in the field and is proficient in providing excellent in-flight service and ensuring passenger safety. They have developed a good understanding of airline operations and can handle more complex situations. Check out a sample middle-level flight attendant resume that I’ve created:

Lucas J. Martinez

Flight Attendant

(555) 234-5678

lucas.j.martinez@email.com

linkedin.com/in/lucas-j-martinez

Summary

Experienced and dedicated flight attendant with 6 years of experience in ensuring passenger safety and delivering top-notch customer service. Proficient in emergency procedures, in-flight service, and conflict resolution. Received the "Best Flight Attendant" award for exceptional service and safety practices. Eager to support Hawk Airlines in enhancing passenger experience and maintaining high safety standards by implementing strong interpersonal skills, quick problem-solving abilities, and a commitment to passenger satisfaction.

Experience

Flight Attendant

Blue Skies Airlines, New York, NY

August 2021–July 2024

Key Qualifications & Responsibilities

  • Conducted pre-flight safety checks and ensured all safety equipment was in working order, contributing to a safe flying environment.
  • Welcomed passengers on board, assisted with seating, and provided information on safety procedures and flight details.
  • Delivered in-flight service, including serving meals and beverages, addressing special requests, and ensuring passenger comfort.
  • Handled in-flight emergencies with calm and efficiency, including providing first aid and coordinating with the flight crew and medical professionals.
  • Resolved passenger conflicts and issues with professionalism and tact, ensuring a positive experience for all passengers.
  • Participated in regular training sessions to stay current with safety regulations, emergency procedures, and customer service best practices.

Key Achievement:

  • Received the "Best Flight Attendant" award for exceptional service and safety practices, recognizing outstanding performance and dedication.

Flight Attendant

Skyline Air, New York, NY

July 2018–July 2021

Key Qualifications & Responsibilities

  • Ensured the safety and comfort of passengers during flights, conducting safety demonstrations and providing assistance as needed.
  • Managed the boarding process, assisting passengers with seating and luggage and ensuring timely and efficient departures.
  • Provided exceptional customer service, addressing passenger needs, resolving issues, and maintaining a friendly and welcoming atmosphere.
  • Monitored the cabin for any safety or security concerns, reporting issues to the flight deck and taking appropriate action.
  • Assisted with post-flight procedures, including cleaning the cabin, restocking supplies, and preparing the aircraft for the next flight.
  • Maintained detailed records of in-flight incidents, passenger feedback, and service improvements.

Key Achievement:

  • Recognized for excellent customer service and teamwork, contributing to high passenger satisfaction scores and positive reviews.

Education

Associate Degree in Hospitality Management

New York City College of Technology, Brooklyn, NY

September 2016–June 2018

Skills

  • In-Flight Service
  • Emergency Procedures
  • Safety Demonstrations
  • Conflict Resolution
  • Customer Service
  • Time Management
  • Team Collaboration
  • Communication

Certifications

  • Advanced Flight Attendant Training, Federal Aviation Administration (FAA), 2021

Languages

  • English—Native
  • French—Intermediate

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Experienced / Senior Flight Attendant Resume Example

A senior flight attendant has extensive experience in the field and is highly skilled in managing in-flight service, leading cabin crew teams, and handling complex situations. They’re capable of ensuring high efficiency and safety during flights. Here's a resume sample for a senior flight attendant.

Sophia R. Bennett

Senior Flight Attendant

(555) 345-6789

sophia.r.bennett@email.com

linkedin.com/in/sophia-r-bennett

Summary

Accomplished and dedicated senior flight attendant with 12 years of experience in ensuring passenger safety and delivering exceptional in-flight service. Adept at leading cabin crew teams, managing emergencies, and providing top-tier customer service. At Stellar Airlines, led a cabin crew that received the highest passenger satisfaction scores for three consecutive years. Skilled in conflict resolution, safety procedures, and team leadership. Known for strong leadership abilities, attention to detail, and excellent communication skills. Ready to leverage vast professional expertise to drive operational success at SwiftAir Airlines.

Experience

Senior Flight Attendant

Stellar Airlines, Chicago, IL

April 2018–July 2024

Key Qualifications & Responsibilities

  • Led a team of flight attendants, providing training, mentorship, and support to ensure high performance and adherence to safety standards.
  • Conducted comprehensive safety briefings and demonstrations, ensuring passengers understood and complied with all safety protocols.
  • Managed in-flight service, including meal and beverage service, special requests, and addressing passenger needs and concerns.
  • Handled in-flight emergencies with calm and efficiency, coordinating with the flight crew and medical professionals to ensure passenger safety.
  • Resolved passenger conflicts and issues with professionalism and tact, maintaining a positive atmosphere on board.
  • Participated in the development and implementation of service improvements and safety protocols to enhance the passenger experience.

Key Achievement:

  • Led a cabin crew that received the highest passenger satisfaction scores for three consecutive years, demonstrating exceptional service and team leadership.

Lead Flight Attendant

Prime Air, Chicago, IL

June 2012–March 2018

Key Qualifications & Responsibilities

  • Supervised and supported a team of flight attendants, ensuring all safety and service procedures were followed.
  • Conducted pre-flight safety checks and ensured all equipment was in working order, contributing to a safe flying environment.
  • Managed the boarding process, assisting passengers with seating and luggage and ensuring timely and efficient departures.
  • Provided exceptional in-flight service, addressing passenger needs, resolving issues, and maintaining a friendly and welcoming atmosphere.
  • Handled post-flight procedures, including cleaning the cabin, restocking supplies, and preparing the aircraft for the next flight.
  • Collaborated with other departments to ensure smooth operations and a seamless passenger experience.

Key Achievement:

  • Implemented a new training program for flight attendants that improved service quality and efficiency, resulting in higher passenger satisfaction.

Education

Bachelor of Science in Hospitality Management

University of Illinois, Urbana-Champaign, IL

September 2008–June 2012

Skills

  • Team Leadership
  • In-Flight Service
  • Emergency Procedures
  • Conflict Resolution
  • Customer Service
  • Time Management
  • Communication
  • Safety Compliance

Certifications

  • Certified Flight Instructor (CFI), Federal Aviation Administration (FAA), 2023

Languages

  • English—Native
  • Italian—Intermediate

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Resume Templates for Flight Attendants

After analyzing 11 million resumes using the Zety Resume Builder, these are flight attendants' top 3 resume template choices.

Cascade

I recommend the Cascade resume template for flight attendants because of its streamlined dual-column layout. This template uniquely places emphasis on clarity and organization, making it effortless for hiring managers to locate key information quickly. Thanks to its efficient use of space, Cascade allows you to present your flight experience, safety certifications, and customer service skills in a visually appealing manner. The minimalistic design of this resume template ensures that your resume remains professional and easy to read without any unnecessary distractions.

Concept

In my opinion, the Concept resume template is an excellent choice for flight attendants seeking a modern and functional design. What sets this template apart is its single-column layout combined with a stylish sidebar. The sidebar effectively highlights your contact information and key skills, while the main column provides ample space for detailing your work history and achievements. The Concept template’s sleek design not only looks professional but also helps recruiters focus on your flight attendant experience and customer service abilities. The elegance of this creative resume template lies in the balance between form and function, making your qualifications stand out.

Diamond

From my perspective, the Diamond resume template offers a sophisticated and detailed presentation for flight attendants. The template’s two-column layout is designed to enhance readability and organization, with personal information and a professional summary on one side and in-depth sections on work experience, education, and certifications on the other. A standout characteristic of the Diamond template is its use of visually appealing bullet points and section dividers, which seamlessly guide the reader’s eye through your resume. This modern yet simple resume design is perfect for presenting your credentials in a polished and professional manner, ensuring that your qualifications are immediately clear to hiring managers.

How to Write a Flight Attendant Resume:

1. Format Your Flight Attendant Resume Correctly

Usually, airline employers take only 7 seconds to scan a resume and consider a candidate for an interview. The only thing shorter than that is the amount of sleep you’ll get most nights as an F/A.

So—before you start writing, perform pre-flight checks by choosing the best flight attendant resume format.

Here’s how to format a resume for flight attendant jobs:

  • At the top, add your name and address on a resume, giving relevant personal details.
  • Open the flight attendant's resume with a career objective or summary statement.
  • List your work history and tailor it to the flight attendant job description.
  • Document your educational accomplishments and flight attendant skills.
  • Add a few extra sections to ensure your flight crew resume stands out from the other applicants.
  • Choose a great resume font to ensure everything is easy for the airline hiring manager to read.
  • Don't forget to attach a flight attendant cover letter along with your resume.

Pro Tip: Send your resume for flight crew jobs as a PDF. Microsoft Word docs and similar formats tend to look weird on certain devices, so you'll be making it easy for the airline employer.

2. Describe Your Flight Attendant Job Experience

“Cleared for takeoff.” You want to hear this from Air Traffic Control and when the airline HR specialist reads your perfect cabin crew resume. Underscore your work experience in a way that wakes them up like a takeoff acceleration by jet propulsion.

If you have flight attendant experience, focus on showcasing its most relevant bits (including quantifiable achievements) and tailor your resume to a particular job offer. Matching the airline’s interests is in your best interest.

But what if you never worked as a flight attendant before? Play up those duties and achievements from your previous jobs or educational background which translate well into a cabin crew resume with no working experience, particularly how great you’re with people.

If you need some inspiration on how to describe your experience, check out the sample responsibilities for flight attendant resumes that I’ve prepared for you below:

Flight Attendant Keywords for a Resume

  • Provide exceptional customer service to passengers, addressing their needs and ensuring a comfortable flight experience.
  • Conduct pre-flight safety checks and briefings to ensure compliance with aviation regulations and safety protocols.
  • Demonstrate and assist passengers with the use of safety equipment and emergency procedures.
  • Serve food and beverages to passengers, managing special requests and dietary restrictions.
  • Handle in-flight sales of duty-free items and manage cash and credit transactions.
  • Respond to passenger inquiries and resolve any issues or complaints promptly and professionally.
  • Assist passengers with boarding and deplaning, ensuring a smooth and orderly process.
  • Monitor cabin for compliance with safety regulations, including seatbelt use and stowage of carry-on items.
  • Administer first aid and medical assistance to passengers in need, coordinating with medical professionals as required.
  • Collaborate with flight crew to ensure a safe and efficient flight experience.

Use action verbs and impactful words to make your resume more appealing to hiring managers. However, watch out for too much flourish or exaggerated descriptions - some recruiters may consider them inappropriate. Check out the action verbs examples below:

Flight Attendant Resume Action Verbs

  • Provided
  • Conducted
  • Demonstrated
  • Served
  • Handled
  • Responded
  • Assisted
  • Monitored
  • Administered
  • Collaborated

Pro Tip: Take some time to think about your past responsibilities. Which areas relate best to having strong flight crew skills? Pick those for your great flight attendant resume template.

3. Mention Your Education

I do know that the education section is not just a valuable part of the perfect flight attendant resume - it’s almost always a necessity. High school or its equivalent is often the required education needed to be a flight attendant, and that’s true on most flight attendant websites for jobs you’ll search, whether it’s Emirates or United Airlines. 

So, how should we put your education on your resume for a flight attendant? Here’s how to include your degree on your flight attendant resume:

  • List the name of your degree
  • Mention relevant coursework
  • Include your certifications (unless listed in a separate section)
  • Showcase any honors and distinctions you may have

One last thing: if you have completed a degree, skip listing your high school on your flight attendant resume qualifications. 

Pro Tip: Stay consistent throughout your resume, and make sure you get things right. For example, it is Delta Air Lines (2 words), but United Airlines (1 word).

4. Put Skills on a Flight Attendant Resume

How do we show the hiring manager that your resume isn’t the same as the dozens of others on their desk? We need to highlight your best flight attendant resume skills.

First, make a list of skills to put on a flight attendant's resume. Don’t just google “flight attendant skills and knowledge” and shove the results into your resume skills section like a pissed-off baggage handler with nothing to lose. It’s crucial you select only skills that are relevant to a particular job offer. Identify them by underlining resume keywords in the job ad that match the flight attendant hiring manager’s appetite.

Opt for a perfect mix of soft and hard skills. Hard skills are specific abilities and know-how (e.g., aircraft intercom). Soft skills are self-developed, life-learned attributes (e.g., safety consciousness, adaptability). Together, these are what makes a good flight attendant.

You can also type an oversized-luggage amount of your skills into an Excel column, with a number (1-10) of importance and flight crew relevance in the adjacent column. Then, remove from the worst until you have the best 5 or 6 and can zipper it shut.

Here are some key flight attendant skills for your resume you can use:

Flight Attendant Resume Skills

Want more tips for writing the perfect flight attendant resume skills list? See our guide: +30 Best Examples of What Skills to Put on a Resume (Proven Tips).

5. Add Other Sections for an Effective Flight Attendant Resume

Contact info, experience, education, objective, skills - check, check, check, check, and check. You’ve got the structural support of the flight attendant resume - the fuselage, if you will. Now it’s time to attach the wings and really let this resume fly. 

We’ll turn to our secret ingredient: extra resume sections, which can make your resume more individual.

Here are some of the most popular additional sections for your flight attendant resume:

1. Language Skills

Know another language? That could be very helpful on a flight attendant's resume, and maybe a necessity, depending on where you’re flying to. Knowing another language will expand your horizons and your flight attendant opportunities. And you’ll earn more!

2. Hobbies & Interests

Add some interests and hobbies that would pair well with a resume for flight attendants, for example doing sports or a passion for traveling. 

3. Professional Certifications

Including certifications on a flight attendant resume highlights your qualifications and specialized training, which can set you apart from other candidates. It demonstrates to employers that you possess essential skills and knowledge to ensure safety and exceptional service for passengers.

4. Volunteer Experience

Including volunteering experience on a flight attendant resume showcases your commitment to helping others and your ability to work well in diverse environments. It also highlights your interpersonal skills and dedication to community service, qualities that are highly valued in the airline industry.

5. Memberships

A flight attendant resume is also a good place to list relevant groups that you are a member o.

Remember—don’t turn in a resume with so much blank, white space and fill it with relevant additional sections. You’ll have enough of that blank, white space way up there at 30,000 feet. 

Pro Tip: Space is limited in the overhead bin - as it is on your resume. Don’t add too many extra sections to your flight attendant resume. Add only enough extra sections to fill the rest of the current resume page - not more that it spills over onto a new one.

6. Write Flight Attendant Resume Objective or Summary

The first step to a powerful and interview-winning flight attendant? A compelling flight attendant resume objective or resume summary.

When you have flight attendant job experience, opt for the resume summary. It introduces you as a flight attendant candidate, expresses your official desire to apply for the role, and discusses your previous experience, skills, and professional background. A numbered accomplishment proves you're as talented as you say.

But—if you lack professional experience, don't worry. Write a resume objective.

It tells the airline about your career aspirations as a future flight attendant rather than letting them focus on your lack of experience. Use transferable skills and accomplishments from previous job positions or your university studies to show them that you'll make a perfect entry-level flight attendant. However, still, give them an achievement with numbers from your past.

7. Attach a Cover Letter

Ladies and Gentlemen, 

The captain has turned off the seat belt sign, so feel free to move about the cabin . . .

Taking that seat belt off feels wonderful, like unbuckling your belt after Thanksgiving dinner. Working on the flight attendant cover letter is similar, after coming from the limiting rules and suggestions of the resume.

As a flight attendant, you’ll have strict uniform and style standards - kinda like these past resume sections. The cabin crew resume cover letter is where you can let your hair down. 

But wait! Do you even need a cover letter for airline jobs? Is it necessary?

83% of recruiters say they cover letters are important. So, yes, you do!

Here are a few high-flying tips to deliver a great cover letter:

  • Explain why the duties of a flight attendant excite you.
  • Drop names—name the hiring manager and airline to personalize it.
  • Sell yourself well in your cover letter and tell them why they need you for this job.

Pro Tip: Research the airline or the specific hub airport online and mention something in particular that stands out to you. This is something a resume can’t include and will really catch their eye!

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

See more cover letter templates and start writing.

Perhaps you're targeting other jobs related to hospitality and customer service? Flight attendant skills are useful in many industries! Check out some guides that might interest you:

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This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

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Christian Eilers, CPRW
Christian is a career expert and Certified Professional Resume Writer. His guides cover every aspect of the career spectrum, from job hunting and acing interviews to settling in on the first days of a new career. With Christian's guidance, job seekers can navigate the job market with confidence and make the most of their career opportunities.
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