4 Medical Receptionist Resume Examples & Templates

A medical receptionist resume is designed to spotlight an individual’s proficiency in handling medical office operations, interacting with patients, and delivering administrative support within a healthcare environment. It emphasizes the candidate’s talents in appointment scheduling, patient record management, and seamless coordination with healthcare professionals. The resume for medical receptionist showcases accomplishments in streamlining patient processes, boosting office efficiency, and fostering a welcoming atmosphere for patients.

I'm Maciej Tomaszewicz, and I’m a seasoned career expert and Certified Resume Writer. I’m here to guide you in writing a compelling medical receptionist resume that truly stands out. Below, you’ll find a selection of resume examples tailored for various levels of experience.

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Medical Receptionist Resume Example

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Entry-Level / Junior Medical Receptionist Resume

An entry-level medical receptionist is responsible for greeting patients, scheduling appointments, and managing basic administrative tasks. They play a vital role in ensuring smooth operations within a medical facility. Here’s a sample entry-level medical receptionist resume:

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Mid-Level Medical Receptionist Resume

A mid-level medical receptionist has several years of experience and is responsible for managing patient interactions, scheduling appointments, and performing administrative tasks. Here’s a sample mid-level medical receptionist resume:

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Senior Medical Receptionist Resume

A senior medical receptionist leads the administrative team, manages complex scheduling, and ensures high patient satisfaction. They have extensive experience in advanced administrative tasks and team management. Here’s a sample senior medical receptionist resume:

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Resume Templates for Medical Receptionists

We’ve analyzed 11 million resumes made in the Zety Resume Builder, and here are the top 3 templates for medical receptionists’ resumes:

Cascade

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Hands down, one of our best resume templates, Cascade is simply amazing. It helps you deliver a creative resume, while keeping it all professional. A natural choice for every medical receptionist who wants their resume to stand out the most on their future employers’ desks.

Concept

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An eye-catching resume template such as Concept will help you make a long-lasting impression on your future employer. White space will boost the readability of the entire document. A mighty resume header will help them contact you with an interview offer. What else do you need to write a job-winning resume?

Crisp

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A minimalist resume template such as Crisp is great for showing your professionalism. But don’t think this template is not eye-catching! The great use of resume icons that guide readers through the document will help you get noticed and remember by your future employer.

How to Write an Medical Receprionist Resume:

1. Choose the Best Format for Your Medical Receptionist Resume

To be a good medical receptionist, you need to be extremely well-organized. You can prove that quality from the very first step of creating your resume. Format it well, and your recruiters will spot that you’re the right fit immediately.

Here’s how to do it right:

• Create a proper resume header format with your phone number and contact info listed in a legible way.
• Make all the sections on a resume easy to spot for recruiters. Use big section headings and add a space before and after each section title.
• Pick one of the well-established best resume formats. A chronological resume is usually your best bet, as it showcases the top highlights of your career.
• Choose elegant, good resume fonts. No custom-made typefaces, NO Comic Sans.
• Add some white space to your document. Recruiters need some breathing room.
• Save a resume in PDF. But double-check with the medical receptionist job ad. Some employers will only accept DOC files.

Pro Tip: Resume—one or more pages? The rule of thumb is to stick to a single-page resume for an entry-level medical secretary with less than 5 years of professional experience. If you’re more experienced, a two-page medical front desk resume is fine.

2. Create the Perfect Medical Receptionist Job Description for a Resume

Describing your experience on a resume is as critical as the first few hours of an emergency ward patient. The description of your medical receptionist duties is what makes or breaks your chances. This section of a front desk medical receptionist's resume is what employers care about most.

Here’s how to do it right:

• Put your current or most recent job first, then follow it with the previous one, the one before, and so on.
• Include the job title, the name of the organization, location, and dates worked in each entry.
• Add up to 6 bullet points below each position, detailing your medical receptionist duties and, more importantly, impressive achievements.
• Pack your front desk medical receptionist job descriptions full of resume power words: “managed,” “scheduled,” and “maintained” instead of “responsible for the management, scheduling, and maintenance.”
• Quantify whenever possible. Numbers help you get a stand-out resume.
• Tailor your resume to match the job offer. That’s what makes it personalized.

Take a look at some great keywords for your medical receptionist resume:

Keywords for a Medical Receptionist Resume

• Schedule and register patients.
• Manage patient records and data entry.
• Handle phone calls and patient inquiries.
• Greet and check in patients.
• Process payments and insurance information.
• Maintain front office organization.
• Utilize electronic health records (EHR) systems.
• Assist with administrative tasks.
• Provide excellent customer service.
• Coordinate appointments and follow-ups.
• Ensure compliance with healthcare regulations.
• Train new receptionists.
• Manage mail and correspondence.
• Order office supplies.
• Collaborate with medical staff.

See action verbs used to boost impact of these keywords:

Action Verbs for a Medical Receptionist Resume

• Scheduled
• Registered
• Managed
• Handled
• Greeted
• Processed
• Maintained
• Utilized
• Assisted
• Provided
• Coordinated
• Ensured
• Trained
• Managed
• Collaborated

Pro Tip: Writing a resume with no relevant experience to list? Even if you’ve never held a medical receptionist job, include a work history section. List other jobs and make sure your job descriptions reflect universal, transferable skills you can apply in every industry.

3. Make Your Medical Receptionist Resume Education Section Great

Did you know that 48 percent of medical receptionist jobs require a high school diploma? But how can you show you’ve earned a degree, got a great GPA or even did some relevant coursework? You need a good resume education section.

Here’s how to do it right:

• List only your highest degree of education if you have relevant job experience.
• Don’t include high school diploma on a resume if you’ve got a Bachelor’s Degree.
• Include your degree, minor and major, and graduation date.
• Add more details to your resume, such as extracurricular activities, academic achievements, relevant coursework and high GPA if you’re an inexperienced candidate. .

Pro Tip: What to do with a certification in a resume? It’s best to list it in a separate section. This way, it will immediately grab recruiters’ attention.

4. Highlight Your Medical Receptionist Skills

Employment of medical receptionists is on the rise. How can you get ahead of your competitors? Use some of your key skills.
Here’s a list of top medical receptionist skills:

Medical Receptionist Resume Skills Examples

• Active Listening
• Communication Skills
• Problem-Solving Skills
• Interpersonal Skills
• Collaboration skills
• Adaptability skills
• Multi-tasking skills
• Organizational skills
• Time management
• Prioritizing
• Attention to detail
• Administrative skills
• MS Office Suite
• Data entry
• Scheduling
• Handling calls
• MS Office Suite
• Office Administration
• Electronic Medical Records
• Budgeting
• Customer Service
• Empathy
• Friendliness

As you can see, there are many skills to include on your medical receptionist resume. But raw lists of skills are pretty useless. The above one should only work as an inspiration. In your medical assistant resume skills list, you need to give employers exactly what they seek.
Here’s how to put your medical clerical skills on a resume:

• Start with a comprehensive job skills list: soft and hard skills and resume technical skills, are all equally important.
• Reread the job ad. Look for keywords related to medical skills.
• Now, go back to your list and see how many of your skills match those listed in the offer. Quite a few, right? That’s your skills list.
• Don’t only list your key skills in the skills section. Mention some in your resume summary or objective, and sprinkle a few in your work history section.

Pro Tip: Looking to boost your hireability? Consider taking a medical receptionist online course. It will take a mere few weeks to complete and help you become a better candidate for most jobs.

5. Add Other Sections to Your Medical Receptionist Resume

All the above sections are must-haves for any decent medical receptionist front desk resume. But to write a resume that will secure you an interview, you must do more than only what’s necessary. You should add some extra resume sections.

Here’s what to choose from:

• Language Skills
• Additional training
• Conferences
• Volunteer Experience
• Hobbies and interests

Pro Tip: To ace your additional sections, think about what’s truly relevant and impressive for your future employer. Stick to things that might have an impact in your day-to-day tasks at your future job.

6. Write a Medical Assistant Resume Objective or Summary

The purpose of a resume profile is to explain why you’re the exact candidate the hiring manager’s been waiting for. Think of your objective or summary as an elevator speech for your job application.

But which one to pick?

• Experienced medical receptionists should go for a professional summary: give a brief synopsis of your career and outline your most relevant achievements.
• Resumes for medical receptionists with little or no experience will benefit from a resume objective: describe the skills you’ve learned so far and show how well you’ll fit in.

Pro Tip: Whichever type of resume intro is right for you, make an offer to help and drop the name of the medical institution you’re applying to. Something along the lines of “... looking to boost patient happiness scores for St James’ Hospital” will work wonders!

7. Attach a Medical Receptionist Cover Letter for a Resume

Are cover letters important? Oh yes, they are. Actually, half recruiters won’t open your medical receptionist resume if there’s no cover letter attached. What always shocks me is that only half of the candidates write cover letters still! But as you can see, doing it doubles your chances!

Here’s what to keep in mind to boost your chances of landing the interview:

• Follow the basic cover letter formatting rules.
• Use a “hook,” such as your most impressive achievement to start a cover letter well.
• Focus on what you have to offer, not what you want out of the job.
• Include a call to action in your medical receptionist cover letter closing.

Pro Tip: Once you submit your medical administrative assistant resume and cover letter, remember to follow up on your job application. This will show employers that you mean business and really care about this position.

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

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Eyeing other positions in healthcare, too? Switch over to one of our dedicated guides:

• Medical Assistant Resume
• Medical Administrative Assistant Resume
• Patient Service Representative Resume
• Dental Assistant Resume
• Medical Billing Resume
• Medical Technologist Resume
• Healthcare Administration Resume
• Office Administrator Resume
• More Sample Resumes for 500+ Jobs

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This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines. We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

Sources

• https://www.onetonline.org/link/summary/43-6013.00#Education
• https://www.ashworthcollege.edu/career-certificates/medical-office-receptionist-training/
• https://www.onetonline.org/link/summary/43-6013.00#Education