4 Waitress Resume Examples & Templates for 2024
Create Your Resume NowWaitresses are crucial in the hospitality industry, responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests. Their role requires multitasking, attention to detail, and the ability to work efficiently in a fast-paced environment. Crafting a waitress resume that highlights your skills and experience is essential to stand out to potential employers and secure a position in a competitive job market.
We’ve analyzed over 11 million resumes created using our builder, and we’ve discovered that:
- Waitresses usually list 21 skills on their resumes.
- The most common skills for waitresses include order taking, service quality, table setting, wine pairing, and food presentation.
- Resumes for waitresses are, on average, 2.3 pages long.
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Sample resume made with our builder—See more resume examples here.
Waitress Resume Example
Linda B. Altieri
Experienced Waitress
907-344-0888
linda.b.altieri@me.com
linkedin.com/in/lindabaltieri
Summary
Personable waitress with more than 4 years of restaurant experience providing table service at busy dining establishments in the Anchorage business district. Achieved a 99.5% guest satisfaction score or above in each of the past 24 months. Seeking to leverage excellent order recall, friendly service, and the ability to handle multiple tables and groups to become the new waitress at Fabricio’s Fine Foods.
Experience
Waitress
John’s Fish & Chips, Anchorage, AK
September 2022–July 2024
Key Qualifications & Responsibilities
- Invited customers into the restaurant in a friendly manner and seated them at appropriate tables.
- Instructed guests on menu specials, took food and beverage orders, and answered any questions that may have arisen.
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
- Recommended perfect beer and meal pairings according to customer tastes and fish of the day.
Key Achievement
- Maintained a 99.5% customer satisfaction rating for 24 months in a row.
Waitress & Busser
Jamie’s Bar & Grill, Anchorage, AK
April 2020–September 2022
Key Qualifications & Responsibilities
- Seated customers in the 150-guest dining establishment at the bar or in the restaurant as requested.
- Informed dining guests on steak specials and happy hour bar offers.
- Took food and drink orders from customers and delivered them when appropriate.
- Bussed tables and reset place settings quickly and effectively.
Key Achievements
- Achieved “Server of the Month” in August 2020, March 2021, and July 2022.
Education
Majoring in Food and Nutrition
University of Alaska Anchorage, Anchorage, AK
Anticipated Completion: 2026
Relevant Coursework: Nutritional Biochemistry, Food And Culture, Medical Nutrition Therapy, Microbiology, Food Service Management, Environmental Science, Nutrition Care Process, Nutritional Journalism, Nutrition and Exercise Physiology.
High School Diploma
Eagle River High School, Anchorage, AK
Completion: 2022
Skills
- Friendliness & Personability
- Written & Verbal Communication Skills
- Collaborative & Interpersonal Skills
- Physical Stamina & Strength
- Food Safety & Personal Hygiene
Courses and Certificates
- Certified Restaurant Server: American Hotel and Lodging Association Educational Institute
- ServSafe Alcohol Certification: National Restaurant Association Educational Foundation
Entry-Level / Junior Waitress Resume Example
An entry-level or junior waitress is typically new to the field and is gaining experience in customer service and food handling. They’re eager to learn and contribute to the team while developing their skills. Here's a resume sample for an entry-level waitress.
Ava M. Johnson
Waitress
(555) 123-7890
ava.m.johnson@email.com
linkedin.com/in/ava-m-johnson
Objective
Friendly and motivated waitress seeking employment at Sunshine Bistro to apply my strong customer service skills and contribute to a positive dining experience for guests. Received positive feedback from guests and supervisors for exceptional service and attention to detail, contributing to a pleasant dining experience.
Experience
Waitress Intern
Sunny Side Cafe, Miami, FL
March 2023–May 2023
Key Qualifications & Responsibilities
- Greeted guests warmly, presented menus, and assisted with seating arrangements to ensure a welcoming atmosphere.
- Took accurate food and beverage orders, communicated special requests to the kitchen staff, and ensured timely delivery of orders to guests.
- Provided attentive table service, including refilling drinks, clearing plates, and responding promptly to guest inquiries and requests.
- Assisted with setting up and breaking down dining areas, including arranging tables, linens, and table settings to meet restaurant standards.
- Processed payments accurately, handled cash and credit transactions and ensured a smooth checkout process for guests.
- Maintained a clean and organized work environment, following health and safety regulations to ensure a safe dining experience.
Key Achievement:
- Received positive feedback from guests and supervisors for exceptional service and attention to detail, contributing to a pleasant dining experience.
Education
High School Diploma
Miami Central High School, Miami, FL
Graduated: June 2023
Skills
- Customer Service
- Order Accuracy
- Time Management
- Team Collaboration
- Problem-Solving
- Attention to Detail
- Cash Handling
- Communication
Certifications
- Food Handler Certification, ServSafe, 2023
Languages
- English—Native
- Spanish—Intermediate
Middle Waitress Resume Example
A middle-level waitress has a few years of experience in the field and is proficient in providing excellent service to guests. They have developed a good understanding of restaurant operations and can handle more complex customer interactions. Here's a resume sample for a middle-level waitress.
Olivia M. Parker
Waitress
(555) 876-5432
olivia.m.parker@email.com
linkedin.com/in/olivia-m-parker
Summary
Experienced and dedicated waitress with 6 years of experience in delivering high-quality service in busy dining environments. Eager to support Urban Eats in enhancing customer satisfaction through attentive and efficient service. Known for upselling menu items and improving guest experiences.
Experience
Waitress
City Grill, New York, NY
August 2020–July 2024
Key Qualifications & Responsibilities
- Greeted and seated guests, provided menus, and took detailed orders, ensuring special dietary requirements and preferences were communicated to the kitchen accurately.
- Delivered food and beverages promptly, checked back with guests to ensure satisfaction, and addressed any issues or requests efficiently.
- Upsold menu items, including appetizers, desserts, and beverages, contributing to increased sales and guest satisfaction.
- Managed cash and credit transactions accurately, processed payments, and balanced the cash register at the end of each shift.
- Assisted with training new waitstaff, providing guidance on restaurant procedures, customer service standards, and safety protocols.
- Maintained cleanliness and organization of dining areas, including resetting tables, sanitizing surfaces, and ensuring compliance with health and safety regulations.
Key Achievement:
- Increased sales by 20% through effective upselling techniques and personalized customer service, contributing significantly to the restaurant's revenue growth.
Waitress
The Diner, New York, NY
July 2017–July 2020
Key Qualifications & Responsibilities
- Provided prompt and courteous service to guests, taking accurate orders and delivering food and beverages efficiently.
- Assisted with training new waitstaff and managing shifts, ensuring a high level of service during peak hours.
- Maintained knowledge of the menu to make recommendations and answer questions, enhancing the guest dining experience.
- Handled cash and credit transactions accurately, processed payments, and ensured a smooth checkout process for guests.
- Collaborated with kitchen and bar staff to ensure timely and accurate delivery of orders, maintaining effective communication throughout service.
- Maintained a clean and organized dining area, ensuring all health and safety standards were met.
Key Achievement:
- Achieved a customer satisfaction rating of 95% in quarterly reviews, reflecting consistent delivery of excellent service and a positive dining experience.
Education
Associate Degree in Hospitality Management
New York City College of Technology, Brooklyn, NY
September 2015–June 2017
Skills
- Customer Service
- Sales Techniques
- Team Leadership
- Order Accuracy
- Problem-Solving
- Cash Handling
- Menu Knowledge
- Upselling
Certifications
- Certified Hospitality Supervisor, American Hotel & Lodging Educational Institute, 2021
Languages
- English—Native
- French—Intermediate
Experienced / Senior Waitress Resume Example
A senior waitress has extensive experience in the field and is highly skilled in managing large sections of the dining area, training new staff, and handling complex customer service issues. They’re capable of leading teams and ensuring a high level of service in the restaurant. Here's a resume sample for a senior waitress.
Sophia A. Bennett
Senior Waitress
(555) 345-6789
sophia.a.bennett@email.com
linkedin.com/in/sophia-a-bennett
Summary
Accomplished and customer-focused senior waitress with 10 years of experience in the restaurant industry. Adept at leading service teams, enhancing guest satisfaction, and improving operational efficiency. Committed to providing an exceptional dining experience and fostering a positive work environment.
Experience
Senior Waitress
Elegant Dining, Chicago, IL
April 2018–July 2024
Key Qualifications & Responsibilities
- Managed large sections of the dining area and ensured efficient service, coordinating with team members to maintain a seamless guest experience.
- Trained and supervised new waitstaff, ensuring adherence to company standards, service procedures, and safety protocols.
- Resolved complex customer complaints and implemented service improvements, enhancing overall guest satisfaction and loyalty.
- Monitored inventory levels of dining essentials, placed orders as needed, and ensured that the dining area was well-stocked and prepared for service.
- Assisted with developing training programs for new hires, focusing on customer service excellence and efficient service techniques.
- Collaborated with management to plan and execute special promotions and events, driving increased foot traffic and revenue.
Key Achievement:
- Increased table turnover rate by 25% through streamlined service processes and effective team coordination.
Lead Waitress
Gourmet Bistro, Chicago, IL
June 2014–March 2018
Key Qualifications & Responsibilities
- Oversaw daily operations of the dining area, ensuring all tables were attended to promptly and guests received high-quality service.
- Coordinated with kitchen staff to ensure timely delivery of orders, effectively managing communication between the front and back of the house.
- Maintained high standards of cleanliness and organization on the dining floor, ensuring a pleasant dining environment for guests.
- Managed cash and credit transactions, ensuring accuracy and security, and balanced the cash register at the end of each shift.
- Provided feedback to management on guest preferences, trends, and potential improvements to enhance the dining experience.
- Assisted in menu planning and development, providing insights based on guest feedback and sales trends.
Key Achievement:
- Successfully led a team to achieve a 98% customer satisfaction rating, reflecting consistent delivery of excellent service and a positive dining experience.
Education
Bachelor of Science in Hospitality Management
University of Illinois, Urbana-Champaign, IL
September 2010–June 2014
Skills
- Leadership and Team Management
- Customer Service Excellence
- Operational Efficiency
- Conflict Resolution
- Sales and Upselling
- Event Coordination
- Inventory Management
- Training and Development
Certifications
- Certified Food and Beverage Executive (CFBE), American Hotel & Lodging Educational Institute, 2019
Languages
- English—Native
- Italian—Intermediate
Resume Templates for Waitresses
After analyzing 11 million resumes using the Zety Resume Builder, these are the top 3 resume template choices for waitresses.
Cascade
I recommend the Cascade resume template for waitresses looking for an effective and simple resume template. The dual-column layout brings refreshing organization to your personal details and job history. By clearly separating these sections, it ensures that hiring managers can effortlessly navigate your information. This template's minimalistic approach makes it ideal for highlighting your customer service skills and work experience in a straightforward manner.
Concept
In my opinion, the Concept resume template is perfect for waitresses aiming for a modern and functional design. This single-column format emphasizes clarity, with a well-organized sidebar for your contact information and key skills. The overall polished look draws attention to your professional experience and interaction capabilities. By picking this template featuring a modern resume style, you can present a comprehensive and professional narrative of your hospitality career.
Crisp
The Crisp resume template stands out for waitresses who want to make a lasting impression. Its sophisticated dual-column design effectively divides your personal information and skills from your detailed work experience and education. The visually appealing structure, enhanced by subtle design elements, guides the reader through your resume seamlessly. This template's eye-catching style is perfect for showcasing your qualifications in a professional and organized manner, ensuring that your abilities are easily appreciated by recruiters.
How to Write a Waitress Resume:
1. Start With the Right Format for a Waitress Resume
Before you can seat guests and serve them food, you’ll set the table first. In a resume for waitresses, that means formatting correctly before you start. Good formatting is the first step to getting hired.
Here’s how to format a waitress resume template:
- Resume format: reverse-chronological resume format.
- Subheadings: standout titles make it easy for restaurant owners to find things quickly.
- Resume margins: put a 1-inch margin on every edge of your waitressing resume.
- Resume fonts: choose easy-to-read typefaces.
- Font size: 11–12 pt for general text, 2–4 points larger for section headings.
- Line spacing: single line spacing to 1.15.
- Best resume appearance: give it a menu-like look with lots of white space.
- File type:PDF resumes work best unless the restaurant’s job ad asks for MS Word.
Include these resume parts:
- Resume header: your name and relevant contact information.
- Introduction: a quick summary of the best selections from your resume.
- Work experience: history of your past job duties and achievements, restaurant or otherwise.
- Education: brief description of academic accomplishments.
- Skills: shortlist of your most job-related abilities.
- Extra sections: certifications, awards, languages, etc., to round it out.
Don’t start your waitress resume at the top. Instead, start with easy-to-write resume sections like your work experience. Then, come back and add the garnish later.
Are there other resume formats? See our guide: Best Resume Structure.
2. Start Your Waitress Resume With Work Experience
According to the BLS, waitress jobs should increase by 6% between 2018 and 2028. That’s great, but—too many of those will be at bottom-feeder chains. To beat the other candidates for the best waitress jobs, you need to wow the manager with a perfectly seasoned work experience section.
What’s the recipe?
Here’s the best plan to make a work experience section for a waitress resume that works:
- List your most recent job title first.
- Write the restaurant’s name, location, and the dates you worked.
- Include up to 6 bullet points detailing your restaurant job responsibilities.
- Tailor your resume to personalize it to the waitress job requirements and ad.
- Include proud achievements using numbers
- To make your waitress description for resumes more impactful, use the PAR (Problem-Action-Result) formula.
- Start each entry with action words to be most effective.
Don’t wear yourself out by trying to write the perfect resume. If you customize it to the job like I showed above, the restaurant manager will give it rave reviews.
Now—
What if you’re applying for a first-time waitressing job? If you’re writing an entry-level resume with no experience (or little experience), don’t panic. You just need to show them you can take what you learned in your past job and use it as a great starting point. To do it, show transferable skills and add the right resume achievements.
When detailing your experience as a waitress, highlight your customer service skills and ability to manage a busy dining environment. Here are some examples of responsibilities for a waitress resume:
Waitress Keywords for a Resume
- Greet and seat customers, presenting menus and explaining daily specials.
- Take accurate food and beverage orders, ensuring special requests and dietary restrictions are noted.
- Deliver food and drinks to tables promptly, ensuring an excellent dining experience.
- Handle customer complaints and inquiries professionally, resolving issues to maintain satisfaction.
- Process payments, including cash and credit transactions, using POS systems.
- Maintain cleanliness and organization of the dining area, restocking supplies as needed.
- Assist with opening and closing duties, including setting up and breaking down tables.
- Upsell menu items and promotions to increase sales and enhance the dining experience.
- Collaborate with kitchen staff to ensure accurate and timely delivery of orders.
- Monitor and manage multiple tables simultaneously, balancing tasks efficiently during peak times.
Remember to use action verbs that convey your responsibilities and achievements effectively. Here are some action verbs for waitress resumes:
Waitress Resume Action Verbs
- Greeted
- Took
- Delivered
- Handled
- Processed
- Maintained
- Assisted
- Upsold
- Collaborated
- Monitored
Pro Tip: Should you ever write a 2-page resume? Usually, you should manage to fit all your experience into a single page.
3. Add Your Education to a Waitress Resume
You usually don’t need a degree to get a waitress job. But—you do need to document your education effectively. Otherwise, they won’t take your restaurant waitressing resume seriously. When you have plenty of experience, just list your school, degree, and completion date.
But—if you have little waitressing experience, dig deeper in your resume education section, like this: If you’ve got a completed culinary school certificate or college degree, leave your high school off the restaurant resume. Otherwise, add it as a secondary entry below. Also—do you have little or no waitressing experience but a legit education section? Move the education above your work history.
That way, your waitress resume gives them the tastiest dish first.
Read up more on adding smarts to your resume: How to List Education on a Resume.
4. Choose the Right Waitress Skills for a Resume
Whether you can spin a tray of cocktails on one finger or you have the memory of a dolphin, you’ve got the restaurant skills to be a fine waitress. But—you can’t list every ability you have. You must include the best waitress skills for a resume to work.
Here’s how to select the best resume waitress skills:
- List all your waitress skills on a resume.
- Make another skill list of the abilities listed in the restaurant’s job ad.
- The matches in both lists are your resume keywords.
- Prove them in your bullet points with achievements backed with numbers.
- Include both soft skills and hard skills to get the best reception.
Still not sure which skills you should add to a resume for waitresses to make your application tempting? To help you get inspired, see this list of skills for waitress resumes:
Waitress Resume Skills
- Taking Food and Beverage Orders
- Register Operation
- Serving Drinks
- Serving Food
- Food Safety
- Vacuuming & Mopping
- Customer Service
- Menu Knowledge
- Food & Wine Pairing
- Stocking Supplies
- Opening & Closing
- Types of Dining (Chinese, French, etc.)
- Interpersonal Skills
- Teamwork
- Verbal & Written Communication Skills
- Leadership Skills
- Decision Making Skills
- Active Listening
- Public Speaking Skills
- Problem Solving
- Time Management
- Organizational Skills
- Critical Thinking
5. Add Bonus Sections to Your Waitress Resume
Extra resume sections are the maple syrup, blueberries, and whipped cream on top. They add flavor to your job application and get the manager excited. Here are a few examples of delish additional sections to add on a resume for waitress jobs:
1. Resume Licenses & Certifications
Foodservice certifications and food handling licenses show any restaurant manager you’re worth your salt. Here are a few of the best in the industry:
- ServSafe Food Safety & Food Handler Certification
- Food Protection Certificate: NYC Health Academy
- Alcohol Seller and Server Certification
- Certified Food Protection: Association of Nutrition and Foodservice Professionals (ANFP)
- Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP)
Have any volunteer experience under your apron? Though unpaid, it can be a great way to show work experience, especially when you don’t have much other real-world working expertise.
3. Second Language on a Resume
Do you know another language? Adding your proficiency in a foreign language to a waitressing resume makes a strong impression, especially if it’s particularly relevant to the restaurant (knowledge of French in a French restaurant, Spanish in a Latin American neighborhood, etc.).
Don’t think your hobbies and interests belong on a waitress resume? Think again. When they relate to restaurant servers, such as your passion for food blogging, add it to your wait staff resume.
5. Memberships in Trade Organizations
Adding your membership in a waitstaff or food service association shows the restaurant supervisor you’re a professional choice. Take a look at these examples:
- Association of Nutrition & Foodservice Professionals (ANFP)
- Society for Hospitality and Foodservice Management (SHFM)
- National Restaurant Association (the other NRA)
- American Culinary Federation, Inc. (ACF)
- American Hotel and Lodging Association Educational Institute (AHLA-EI)
For more possibilities when it comes to additional parts of a resume, see this guide: What to Include on a Resume: 20+ Top Examples.
6. Blend the Best Bits Into a Waitress Resume Objective or Summary
Let’s take it back to the top. An effective specials board stands just outside the restaurant and lures in hungry guests. Likewise, the right heading statement attracts the restaurant manager and makes them hungry to read more. But there are two flavors: summary and objective.
Write a resume summary if you have some experience, but if you’re a newbie, pick a resume objective instead.
Here’s how to write a career summary:
- Start with an adjective like friendly or efficient.
- Add your job title (waitress).
- List your years of experience (1+, 8, etc.).
- Share your goal for the job and how you can add value.
- Include the restaurant’s name.
- Share your most delectable achievements.
Now—what if you’ve never served tables before?
An entry-level waitress's resume needs a career objective. Back before credit cards, that meant talking about your hopes and dreams for the job. Don’t do that. Instead, delight the restaurant manager with relevant accomplishments from non-waitressing jobs, from school, or from your life at large.
Looking for the full recipe for starting a resume correctly? Look no further: Best Resume Introduction Examples.
7. Write a Great Waitress Cover Letter
Does your waitress resume need a cover letter? Yes. The cover letter is as important as the tables in a restaurant—and our HR statistics report shows why. Nearly half the hiring managers out there trash resumes without them. Why? An application without a letter looks like job search spam.
To write your waitress cover letter:
- Format your cover letter before you start to write it.
- Start your waitress cover letter with the restaurant manager’s name.
- Write an enticing cover letter introduction.
- Show you understand the job by repeating the job duties.
- Put the 2–3 best morsels from your resume in your cover letter.
- End your cover letter with a call to action to get the interview.
Read more: How To Write A Cover Letter in 8 Simple Steps and How to Make a Resume: A Step-by-Step Guide.
Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:
See more cover letter templates and start writing.
Here are several other related resume examples and restaurant resume guides that you may be interested in:
- Server Resume
- Banquet Server Resume
- Food Service Resume
- Waiter Resume
- Server Resume
- Fast Food Worker Resume
- Restaurant Resume
- Catering Resume
- Culinary Resume
- Restaurant Server Resume
Also, you can check Best Resume Examples for even more examples.
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